Data security

P999 Privacy Policy — How we protect your information

This page clearly explains what personal information p999 collects, how it is used, where it is stored, and what rights you have — all in plain language. Nothing is hidden.

256-bit SSL Never sold to third parties Transparency in Bengali Last Updated: July 2026
Your information is secure
At p999, data privacy is built into the technology — not just the policy
256-bit
SSL Encryption
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Sale to third parties
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Policy sections
Jul '25
Last Revised

6 Core Privacy Commitments

Six principles p999 strictly follows to protect your data

Your Data Is Never Sold to Third Parties

Your name, phone number, email, or any other personal information is never sold or transferred to advertisers, data brokers, or any third party — not ever.

Encrypted Data Storage

All data stored at p999 is secured with industry-standard encryption. Payment details, ID document copies, and login credentials are each kept in separate security layers.

Your Data, Your Control

To view, correct, or delete your data, submit a request to p999 Support. We will respond within a reasonable timeframe.

Minimal data collection policy

P999 only collects information that is genuinely necessary to provide its services and meet legal obligations. No unnecessary data is requested.

Marketing opt-out option

If you no longer wish to receive promotional emails or notifications from p999, you can opt out at any time — easily done through your account settings or by contacting support.

Transparent Data Usage Policy

This page clearly states exactly how your information is used. There are no grey areas — nothing beyond what is described here.

1

About this Privacy Policy

This Privacy Policy applies to all p999 services — website, mobile app, and other digital channels collectively. Throughout this policy, "p999", "we", and "our" refer to p999-baji.com and its operating entity.

By using p999's website or app, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using p999's services.

This policy may be updated at any time. For significant changes, you will be notified via your registered email or in-app notification.

2

What Information We Collect

P999 collects two types of information — what you provide directly and what is gathered automatically.

Information you provide directly:

  • At registration: name, date of birth, mobile number, and email address.
  • During KYC verification: National ID number or passport details.
  • At the time of payment: your bKash/Nagad/Rocket number or card details (card numbers are stored in encrypted form).
  • Support interactions: information shared via chat or email.

Automatically collected information:

  • Device information: device type, operating system, and browser version.
  • Log Data: login time, IP address, and session duration.
  • Usage patterns: which games or betting markets are used most.
  • Cookies and similar technologies (see Section 5).

p999 only collects information that is necessary to operate and improve the service. No unnecessary personal data is requested.

3

How We Use Your Information

Collected information is used solely for the purposes outlined below:

Data type Purpose of Use
Name & contact information Account management, customer support, and sending important notifications
Identity Verification Information Age verification, KYC and legal compliance
Payment Information Deposit and withdrawal processing, fraud prevention
Device & Log Data Security monitoring and unauthorised access detection
Usage Patterns Platform improvement and delivering personalized experiences

P999 never shares your information with third parties for advertising purposes or sells profiled data.

4

Data sharing & third parties

P999 may share certain information with third parties in limited circumstances — never for commercial purposes.

  • Payment Processor: Only the minimum necessary information is shared to process transactions with bKash, Nagad, Rocket, or card networks.
  • Game Provider: Session information necessary to run games with providers such as Evolution and Pragmatic Play is shared — personal identity details are not.
  • Law Enforcement Authorities: Certain information may be disclosed in response to a court order or legal obligation. In such cases, we are required to comply with the law.
  • Security Analytics: Specific technology providers may be used for fraud detection or cybersecurity purposes, but without exposing any personally identifiable information.

p999 never sells or transfers your personal information to advertisers, marketing companies, or data brokers.

5

Cookies & Tracking Technologies

P999's website and app use cookies and similar technologies to enhance your experience and keep the platform running properly.

  • Essential cookies: Maintaining login sessions and security tokens — the platform cannot function without these.
  • Preference Cookies: Remembering your language preference, favorite games, or preferred betting markets.
  • Analytics Cookies: To understand which features are most used — without identifying individual users.
  • Security Cookies: To detect suspicious login attempts and bot activity.

Cookies can be disabled through your browser settings, though doing so may affect the functionality of certain platform features.

6

Data Security Measures

P999 uses multiple layers of security technology to protect your personal data, with different protection methods applied depending on the type of information.

256-bit SSL/TLS Encryption: All data transmission is encrypted — nothing passing between your browser and p999's servers can be read by a third party.
Two-factor authentication (2FA): Keeping OTP verification enabled when logging into your account significantly reduces the risk of unauthorized access.
Payment data tokenization: Your card number or mobile banking PIN is never stored directly on p999's servers — only a secure token is retained.
24/7 Security Monitoring: p999's security team continuously monitors the platform — any unusual activity is detected and addressed immediately.
Regular Security Audits: Regular system audits are conducted by third-party experts to identify and address any vulnerabilities before they can be exploited.
Segregation of Personal Funds: User balances are held separately from p999's operating funds — member money stays protected under all circumstances.
7

How Long Your Data Is Retained

P999 does not retain data beyond what is necessary. Retention periods vary depending on the type of data and its purpose.

  • Account details: For the duration the account is active and up to 5 years after closure (due to legal obligations).
  • Transaction Records: Financial transaction records are retained for up to 7 years, in line with banking regulations.
  • KYC Documents: Retained after verification is complete or the account is closed, as required by legal obligations.
  • Support conversations: Up to 2 years after the issue is resolved.
  • Betting history: Up to 3 years after account closure.

Once the designated retention period expires, data is securely deleted or anonymized.

8

Your Data Rights

As a p999 member, you have certain fundamental rights over your own data. Contact Support to exercise any of these rights.

Right to access your data

You can request to see what information p999 holds about you. We will respond within 30 days of your request.

Right to Rectification

If any of your information appears incorrect or outdated, you can request a correction. Your name, address, or contact details can all be updated.

Right to Erasure

You may request deletion of your data in certain circumstances, though some information may need to be retained due to legal obligations.

Right to Restrict Processing

You can object to your information being used for specific purposes, such as opting out of marketing communications.

To exercise any of these rights, email us at support@p999-baji.com or reach out via live chat.

9

Protection of Minors' Data

P999 strictly does not collect or store information from anyone under the age of 18. If an account created by a minor comes to our attention, that account and all associated data will be deleted immediately.

If you suspect a minor is using p999, please notify our support team immediately. We will take swift action.

10

Privacy contact

If you have any questions, concerns, or requests regarding this privacy policy, please reach out to us through any of the channels below:

  • Email: support@p999-baji.com (for privacy matters, use the subject line "Privacy Request")
  • Live Chat: p999 app or website chat support — 24/7 assistance in Bengali

Data protection requests are typically responded to within 30 days. If a request is more complex and requires additional time, you will be notified in advance.

P999's approach to privacy

Concerns about personal data security on online platforms are completely understandable among people in Bangladesh. Every day there are reports of data breaches and stories of personal information being bought and sold. p999 This reality is well understood — which is why privacy protection goes beyond a policy document and is enforced at a technical level.

Most people in Bangladesh use bKash or Nagad on their mobile phones. A common question when using these payment methods is — does p999 store my mobile number or transaction details? The answer is yes, transaction records are kept, as this is necessary for financial security. However, this information is linked solely to your account and is used only for payment verification — nothing else. No advertiser or third party has access to it.

Many users feel uneasy about KYC or identity verification. Is it really safe to share your national ID details? At p999, all KYC documents are stored in secure, encrypted storage. Only authorized personnel can access this information, and strictly for defined purposes such as verification or legal compliance. Even regular customer support agents cannot view the details of your KYC documents.

Most people have heard of cookies but aren't quite sure what they actually do. On p999, cookies primarily serve to maintain your login session — so you don't have to sign in again every time you refresh the page. Analytics cookies are used to improve the platform, such as identifying which games take too long to load or which features aren't being used. This data is anonymised and used solely for improvement purposes.

P999's policy on Privacy Policy updates is as follows — minor changes are updated on the website with a revised date, while significant changes are communicated via email or in-app notification. The "Last updated" date on this page will always reflect when the most recent update was made.

The most important thing to know is this — at p999, your data belongs to you. We only hold it temporarily to provide our services. Whenever you wish to view, correct, or delete your information, simply send a request to our support team and we will respond within a reasonable timeframe.

Trust on a digital platform is built slowly and broken in an instant. p999 treats that trust as its most valuable asset — which is why privacy protection is treated as non-negotiable.

Last updated: July 2026

FAQs

If you've forgotten your password, go to the p999 login page and click the "Forgot Password?" option. Enter the mobile number or email address you used during registration — you'll receive an OTP or a reset link. Use the OTP to set a new password. If your registered mobile number or email has also changed, contact p999's live chat support directly. You'll be asked a few verification questions, and once your identity is confirmed, your account will be recovered. For your security, make sure your new password is at least 8 characters long, includes numbers and special characters, and is never shared with anyone.

p999's tournaments and leaderboard events are typically time-bound — running for a week or an entire month. In most cases, no prior registration is required to participate. Simply play in the designated games or betting categories and points are awarded automatically. Your leaderboard position updates in real time — after every bet or game round. Prizes are generally distributed among the top 10 or 20 players, though each tournament has its own rules, so read the details before joining. In the event of a tie, the player who reached the qualifying score first usually takes the higher rank. Winnings are credited directly to your account — no separate claim needed.

Enjoy betting in a safe and secure environment

Both your data and your money are safe at p999. Read through the privacy policy, then join with confidence — your welcome bonus is waiting.

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